Our Leadership
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Bryan Owens


Bryan is the founder and Chief Executive Officer of Reunitus™, the industry leader in baggage and lost item resolution.

Reunitus™ encompasses a portfolio of software and service companies that includes NetTracer®, Reunitus™ Managed Services, and Unclaimed Baggage®.

Bryan is a fourth-generation entrepreneur. He has pioneered the art and science of making every loss a win – reuniting items with their rightful owners and maximizing the value of leftover items.

Bryan exemplifies and oversees a culture of genuine care, excellence, entrepreneurship and service to the community.

Originally from Alabama, Bryan graduated from Samford University. Bryan is also a graduate of the Harvard Business School Owner-President Management Program.

Bryan is a strong advocate of faith, family and free enterprise. Bryan has been happily married for more than three decades and is the proud father of three sons.

Daris McCullough


Daris leads the software and managed service divisions of Reunitus™.

Reunitus’™ software, NetTracer®, is the world’s most advanced baggage resolution platform.  NetTracer® powers the operations of the travel industry leaders and is the engine for Reunitus™ outsourcing services.

Daris leads an organization that is known as reliable, innovative, and collaborative partners to leading airlines, casinos, rental car agencies, train lines, and more.

Daris has 30+ years of demonstrated strategic leadership and collaborative customer partnerships. He brings a unique combination of strategic and operational excellence from Fortune 500 corporations and high growth technology companies.

Daris graduated from the University of Kentucky and Northwestern University (Kellogg School of Management).

Daris, and his wife are blessed with two teenage boys and enjoy traveling and being active in their church and community.

Paul Okimoto


Paul is the President of Unclaimed Baggage®, the nation’s only retailer of lost luggage.

Since its debut on the Oprah show in 1995, Unclaimed Baggage® has become an international media sensation.  Under Paul’s leadership, Unclaimed Baggage® is expanding beyond its retail destination store into an omni-channel platform that offers a great experience to its faithful following of guests.

Paul is a 25+ year senior management executive with a record of success in retail, technology, mobile, advertising, and consumer-packaged goods.

Paul grew up in California and is a graduate of The University of California, Berkeley.

Paul and his family enjoy their local church community, serving, the arts, the outdoors, and family. They are currently training to summit Mt. Kilimanjaro – wish them luck!

Byron Smith


Byron oversees Reunitus’™ technology strategy and development.

Over the last 16 years, Byron has had a major role in building Reunitus™ solutions, including NetTracer®.  Byron is now overseeing the expansion of the Reunitus™ and NetTracer® family of solutions, from powering Mishandled Baggage resolution to powering Lost Item resolution.

Byron is deeply involved with customers and is known for achieving a masterful balance of stability with best-practice uptime while also being highly responsive to emerging needs and customer-driven innovation. Byron’s passion is to deliver exceptional value for customers.

Originally from Texas, Byron graduated from Texas A&M University with a Bachelor of Science in Computer Science.

Byron has been married for more than 15 years and has four children. In their spare time the family loves to RV, help in their church and community, and seek out new adventures, especially if donuts are involved.

Caleb Manning


Caleb has been with Reunitus™ since 2004 and has served as CFO for the company since 2010.

Caleb leads the finance and accounting functions of the Reunitus™ family of companies.  Caleb’s long tenure and deep experience makes him a strong Reunitus™ pillar.

Originally from the small town of Skyline, Alabama, Caleb attended Athens State College in Athens, AL, graduating Summa Cum Laude in 1999. Caleb continues to be a lifelong learner.

Caleb and his wife of 23 years have three daughters, a son-in-law, and 2 beloved dogs. They are both active in their local school system and in their local church.

Jennifer Kritner


Jennifer joined Unclaimed Baggage® in 1997.

Jennifer oversees the company’s People and Culture functions.  Jennifer also acts as the organization’s retail lead.

Reunitus™ has a vibrant culture, grounded in solid values, and sustained by a high level of employee retention.

Jennifer also directs Unclaimed Baggage®’s charitable foundation, Reclaimed for Good®.  She is passionate about the organization’s purpose “to redeem the lost, unclaimed and rejected for the glory of God”.

Jennifer lives in Scottsboro, Alabama with her husband and their four beautiful children.  Jennifer’s family is passionate and actively involved in foster care and adoption.

Mindi Cooke


Mindi develops and sustains commercial relationships with Reunitus™ partners in Casinos, Theme and Amusement Parks, Ski Resorts, and Transportation Authorities.  Mindi also oversees the company’s Public Relations.

Mindi has held senior roles with Randa Luggage, Global Brands Group, Martha Stewart Living, and Tommy Hilfiger.  Mindi’s extensive experience growing businesses and nurturing partnerships makes her a great asset for customers and Reunitus alike.

Mindi grew up in Illinois and is a graduate of Kent State University.

Mindi lives in Hoboken, NJ with her husband and 3 children and a family goal is to visit the national parks in each state.  The family especially enjoyed visiting Denali (Alaska), Volcano (Hawaii), Rocky Mountain (CO), and Arches (UT)!


Bill Maloney


Bill develops and sustains commercial relationships with Reunitus™ partners in Airlines, Hotels and Rental Car companies.

With more than 20 years of experience, Bill has served in leadership positions with Feezing, Vision Airlines, TravelClick, and Travelport.

Bill has contributed to industry trade journals as well as served on advisory boards and panels.

Bill graduated from Boston College and received his MBA from the University of Georgia.

Bill and his wife have three children. Their family enjoys volunteering with Cristo Rey Atlanta Jesuit High School and Catholic Metro Sports of Atlanta.


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